Why Chooce UPP(UnitPackPower) Official Store?
1) Top selling brand: Top1 selling on Amazon/Ebay/Aliexpress/Shopify/Aliibaba . 10 years ebike battery designer/manufacturer/seller, years effort, UPP battery are well knowed in US/EU/Canada market, you can always trust , here is UPP aliexpress official store
2) Factory direct store: All of our batteries is new from factory direct or within 3 months oversea warehouse stock , from 24V 36V 48V 52V 60V 72V all kind of battery you can see on our store, also support voltage/capacity/BMS/Size customized battery
3) UPP battery quality control: We only source highquality A-grade cells fromofficial sources, never use fake or cheap cell pack sell at lowest price to attract buyers ,No Fake , No Cheap , No trap.
Genuine A level cells√
Multi-protection BMS√
CE Charger with Fuse√
Battery certification(CE UL ROHS Report)√
shipping safety report(MSDS UN38.3)√
4)UPP aftersales service:18 Month warranty, Germany/Belgium/UK/Poland/USA/Canada/Austrialia aftersales service, free return/repairing/replacement/video technical support
21700 Lithium Cell Polly Ebike Battery Specifications
Charger Plugs and Discharge Connectors Optional
1. Charger Plug:US EU UK AU plugs optional, will provide according to delivery country if without requested.
2. Discharge Connector: There are 7 kinds optional as below picture, will soldered with default female connector&extra male connector if without requested.
3. If you have any requirement about this, please leave message in your order.
Guarantee
1) We provide 18month warranty for all electric bike batteries.
2) Any battery with quality problem within one month we can resend you a new one after provide your proof.
3) Any battery with quality problem within one year, we provide free repaired.
4) All our electric bicycle batteries with high quality cells and BMS, and they will be 100% tested before shipping.
Top brand lithium battery manufacturer in China, rest assured to buy.
We don’t supply warranty service for the following situation:
1) The battery goes over the water.
2) The battery is broken by man-made.
3) The cells are burnt out after incorrect using.
4) Return the battery without reason.
5) Open a dispute without contacting us.
Feedback
1) Our battery can fit most of motor kit, exclude(not only) these:B0SCH, SHIMANO, YAMAHA, Panasonic.
2) Please contact us If you can’t confirm whether our battery can fit your motor.
3) If you have any problems please feel free to contact with us BEFORE you leave negative feedback or file a dispute.
4) Any problem is not a problem, as long as you contact us.
5) Your satisfaction and positive feedback is very important to us.
6) Please kindly leave us a positive feedback and 5 Stars if you are satisfied with our items and services.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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