Specification：
Model: S5
Battery capacity: 48V 13AH
Endurance:25-35KM
Maximum speed: 50KM/H
Motor power: 600W
Frame Material: Aluminum alloy
Braking system: Front and rear mechanical disc brakes
Front shock: Have
Rear shock: Have
Tires: 10 inch, optional pneumatic tire/tubeless tire
Maximum load:150kg
Charging time: 6-8h
Expanded size: 1215*610*525mm
Folding size: 1120*610*525mm
Net weight: 22.1kg
Gross weight: 25.6kg
Packing size: 1190*245*510mm
Long-Range Battery
high-capacity lithium batteries deliver up to 20mile of travel on a single charge. Smart battery management via the LCD displays the health of the battery pack and notifies you immediately if there are issues.
Shock-Absorbing
The large 10-inches front and rear tires have great shock absorption and anti-slip treads. Coupled with a 600W brushless DC motor for stable power output, The S5 is set to deliver a smoother riding experience.
Ultra-Bright Headlights
Headlights are essential for night riding, yet not all scooters have them. The S5 features an ultra-bright 1.1W headlights with a range of up to 6 meters for added safety.
Foldable & Portable
Easy to fold and portable, the size of adult electric scooter after folding is 44″ * 24″ * 21″. The weight of electric scooter is 48.7 lbs. You can carry it on public transportation or store it in your car to get anywhere you want to go.
Focus: Operation Tutorial
FAQ
Q：About shipping
A：We ship by DPD,GLS,UPS ,UPS free shipping,free tax
Q:Hello, how many days will it be delivered?
A: usually about 3 ~ 7daysdoor to door
Q:Where can the bike be repaired and guaranteed ?How many years is the warranty for this product?
A; We have after-sale service for you, and we can offer one year warranty.
Q:About logistics
A :Our products are shipped from overseas warehouses in China and Poland, United States，free shipping, tax-free, products shipped from China can usually be delivered within 30 days, products shipped from Poland can be delivered to you within 5-7 days, factory direct sales , Enjoy high-quality pre-sale and after-sales service.
Q：About refund
A：1. Defective or wrong items will be replaced or refunded after providing picture proof. If the order is not completed, a refund will be provided through a dispute. Once the order is complete, a refund will be provided via PayPal.
2. You can return any product you purchased, even if those products are intact. But buyers need to pay return shipping.
3. In all cases, the buyer pays the shipping cost to return the product for exchange or refund. We will be responsible for the replacement postage. Refunds will be made upon receipt of returned items.
Q：About preferential prices
A:This is an exclusive offer that belongs exclusively to the Aliexpress platform.It is platform subsidy.Youcan follow the store and there will be discounts at any time.
Q: About accessories
A: You can buy the accessories you need through Todimart.If thy don’t have what you need, you can contact them and they will immediately put the accessories you need on the shelves.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ePartStores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://epartstores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
