Transportation time
Russia/about 10 days Remote address in Russia 25-30 days
South Korea/Japan about 12 days
Mexico/Canada About 60 days
There is no stock in EU countries, you need to wait 30-50 days
United States/about 5-10days
(In case of holidays or inventory inventory, delivery will be delayed by 5 days)
Free door-to-door delivery is available for Mexican postal codes 0-16. Other postal code areas are temporarily not supported, but you can find express delivery yourself.
【Warm Tips】
When ordering, please choose “CHINA” delivery, which can avoid all taxes and value-added taxes.
In fact, we will ship the goods in the EU warehouse, which can save 19%-30% of customs duties, and you will deliver within5-10working days
Duty-free zone:
EU countries
ABOUT DEEPOWER
DEEPOWER Bicycle Industry Co., Ltd., founded in 2018, specializes in manufacturing upright, mountain e-bikes, folding e-bikes, and standard mountain bikes. All products carry CE, MSDS, UN38.3, EN15194 certifications. With seasoned engineers, advanced production facilities, precise workshops, and professional testers, we ensure top-notch quality and attentive service. We innovate continually, catering to customer preferences, and welcome OEM/ODM orders. Inquiries are responded to within 8 hours, as we strive to deliver dependable quality, competitive pricing, and swift feedback.
Other ways of contact
Email: xmcst20230716@gmail.com
WhatsApp: +86 18279228279
H20pro has EU CE certification and can be used legally in Europe.
【High torque brushless motor】
The electric bicycle is equipped with a 2000W high-speed brushless gear motor and a 48V intelligent brushless controller. The maximum climbing slope is 35°, which can easily cope with various road conditions.
【25AH LG CELLS】
25AH Removable Lithium Battery:Hidden aluminum alloy water-proof lithium battery compartment with anti-theft allows you to ride safely.
【Removable Battery Design And Foldable Frame】
Adopting collapsible middle stem and removable battery,you can charge the battery in the frame or remove it easily.FOLDABLE FRAME DESIGN – Folds up in seconds! It saves space and is convenient to place, making your travel easier and more convenient
【Shimano – 7 derailleur】
This e-bike features premium hydraulic brake and Shimano 7-speed system, which allows you to easily select different speeds for any type of road you want to ride.
【Front and rear shock absorption】
DEEPOWERO H20Pro is equipped with a shock absorber design on both the front and rear wheels, which can effectively absorb road bumps and improve riding comfort and safety.
【High performance braking system 】
The oil brake system of the DEEPOWER H20Pro electric bicycle not only provides quick response and precise braking to ensure riding safety in emergencies, but is also specially designed with a durable structure to reduce the frequency and cost of maintenance. Whether it’s hot summer or cold winter, it can maintain excellent performance
【3 Riding Modes】
By pure electric, by Assistant mode and by yourself, you can choose the pure electric mode to enjoy a relaxing time and also can use it for exercising. It’s easy to change power levels by pressing the left button under the display panel according to your needs.
【Suitable for all terrains】
H20Pro can walk on various complex road conditions such as beaches, mountain roads, snowy roads, etc., allowing you to explore the world as you like! It not only improves the safety and comfort of riding, but also adds personality and fashion to riding. DEEPOWER, make your riding more colorful
【20-inch puncture-proof tire】
Use 20-inch puncture-proof tires to improve driving experience and enhance vehicle performance
【H20 Pro dimensions】
Specification:
⭐Frame material: aluminum alloy
⭐Seat material: PVC leather, hollow, black belt
clip
⭐Waterproof grade: IPX4
⭐Motor:2000W 48V brushless
⭐Display material: PVC
⭐Display content: gear, power, speed,
accumulated mileage, PAS, with USB charging
⭐Seat (yes/no) : yes
⭐Pedal material: semi-aluminum
⭐Pedal size: 10×7×2.6CM
⭐Battery information: standard 48V25Ah
⭐Charger information: DC2.548V2A
⭐Maximum speed: no-load 57km/h
⭐Maximum mileage : 45-50km
Warranty:
battery, motor, charger, controller warranty period is 12 months. If the parts are damaged after receiving the package, please contact us in time and we will reissue it.
ABOUT QUALITY:
We are a strong brand in China. We produce 100% authentic electric bicycles/off-road vehicles for major brands. We are the official authorized shop, Please rest assured to buy.
Delivery time
Q: Hello, how many days can the goods be sent?
A: Shipping from China，after the goods on board the ship or airplane: 35 days, the ups will be delivered to(USA Australia).
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ePartStores (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://epartstores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
